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Custom Listener not working


I am writing script in listeners to send mail whenever an issue is reassigned to another group. All users present in a group picker custom field named  Group should get this mail.


Not getting the error20220524_220004.jpg20220524_220130.jpg

1 answer

0 votes
Tom Lister Community Leader May 25, 2022

Hi @IT 

Nothing looks wrong the the code. Does your log statement produce output? i.e is the listener responding to the event.

Then add more logging to see progress. Maybe even try/catch around email sending.

Are you able to cut and paste script into this ticket.


I tried the other way send custom email(listener) it works fine 



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