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Custom Listener not working

IT
IT May 24, 2022

I am writing script in listeners to send mail whenever an issue is reassigned to another group. All users present in a group picker custom field named  Group should get this mail.

(Logs)

Not getting the error20220524_220004.jpg

 

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Tom Lister
Tom Lister
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May 25, 2022

Hi @IT 

Nothing looks wrong the the code. Does your log statement produce output? i.e is the listener responding to the event.

Then add more logging to see progress. Maybe even try/catch around email sending.

Are you able to cut and paste script into this ticket.

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IT
IT May 25, 2022

Hi

I tried the other way send custom email(listener) it works fine 

 

Thanks 

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