Custom Issue Type Hierarchy

[Chase Parker]

How do you set the hierarchy of custom issue types.  They all populate as Stories of Task level from left side Menu Bar. 

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

The screen looks like you are in  team-managed project.  These can only have three layers - Epic, Sub-task and Issue.  You only add issue types at the issue level.

[Carlos Garcia Navarro]

Hi @Chase Parker ,

How would you like to set up the hierarchy level? With Jira you can also create custom subtasks issue types (Jira Admin-> Issues-> Issue types-> Subtasks)

'Advanced Roadmaps for Jira' would allow a new level of hierarchy (initiative) to include several epics: https://confluence.atlassian.com/jiraportfoliocloud/configuring-hierarchy-levels-828785179.html

[Chase Parker]

I'm set as the Jira Admin for the project I created but I do not know how to get the options shown in the screen shot you provided.  

[Nic Brough -Adaptavist-]

You need to be a full Jira admin, not just the project admin, and it's a global setting under admin -> Issues - note the highlighted option in Carlos's screenshot

[Craig Nodwell]

Hi @Chase Parker welcome to the community.

Have a look at your project settings / Issue Types Scheme 

The scheme will allow you to set the order.