Custom Fields not showing in JEMH Post Function To: CC and BCC



I created a custom field whose value I would like to be in the To field. After creating it and going to the post function, I am unable to see the custom field in the selection list of To, cc and bcc. It is however in the Reply-To  selection list. The field is single line text field. Only some of the custom fields show in the to, cc and bcc lists.


I also checked the tick box at the bottom regarding the custom fields. I still don't see the fields in the list.


Please advise.



2 answers


Please can I ask what version of JEMH you are using? A bug relating to new custom fields not showing on this screen was fixed in 1.7.63/1.8.23.



Hi there


It is version 1.7.47. Is there anyway to get around this issue and get the new custom fields in the selection, without changing to another version?


Thanking you


I believe that a JIRA restart will rebuild the cache that is used also.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,154 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you