Creating link on parent story

Mohit Jain
Contributor
October 10, 2023

Hi all

I have created an automation rule, when a subtasks created under story with specific text. It will trigger an automation rule which will create another story on different project.

Now ask is to link parent story with new story...could you please advise...

 

1 answer

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Marc - Devoteam
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October 10, 2023

Hi @Mohit Jain 

Welcome to the community.

Can you please share your current automation. This will help me and others on the community to understand your current rule and provide you with a solution, based upon your automation.

You will need to have to have an link action in the branch you probably have in your rule to create the new issue.

But this is my general assumption.

Bill Sheboy
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October 10, 2023

Hi @Mohit Jain -- Welcome to the Atlassian Community!

Adding to Marc's answer:

Because the issues are in different projects, this rule will need to be global (or multi-project) in scope to link the issues. 

Your Jira site admin will need to help with that because the rule is not in one project.

Kind regards,
Bill

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Mohit Jain
Contributor
October 10, 2023

@Bill Sheboy thanks will check this...could be possible reason...

Mohit Jain
Contributor
October 10, 2023

@Marc - Devoteam thanks tried that...will share screenshot by tomorrow....if it query is not resolved by bill's advise...

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Mohit Jain
Contributor
October 11, 2023

Hi

 

I am checking with admin team to help me how to edit existing single project rule to global as it seems to be it was restricted..

 

Attaching screenshot of my existing rule if any one can have quick solution imresizer-1697020482314.jpg

 

Thanks 

Marc - Devoteam
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October 11, 2023

Hi @Mohit Jain 

To change the scope of the rule, look at the rule details.

Go to global administration for automation in the Jira system menu

Find the right rule and change the scope.

Screenshot 2023-10-11 at 12.48.29.png

Mohit Jain
Contributor
October 11, 2023

@Marc - Devoteam checking with my admin team...this option is grey out for me...

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