Creating issues by highlighting text in an email body.

Is anyone aware of a method to create issues by highlighting text within the body of an email.

I handle a lot of incoming customer requests and they will often list off several items within the body of their email. I want to be able to effeciently create a Jira issue for each item. The quickest way I can think of is to hightlight the text, right click for a context menu and select Create Jira issue.

1 answer

1 accepted

0 votes

You'd need to write something for your email client to do this (off the top of my head, some sort of plugin that provides the "send to Jira" option in the client, and is clever enough to parse the selected text and issue a string of REST requests).

I've not seen anything for any client that would enable it though.

Thanks Nic. I believe gmail would be the best client as it allows users to create 'gadgets'. Creating something myself is over my head so fingers crossed someone out there is motivated to create a solution.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot