Creating a list of tasks/mentions to an assignee

[Amanda Britton]

Hi there,

I'm very new to Jira Software and am on a very steep learning curve.

Is it possible to get to create a list (or something) that lists all tasks/actions assigned to me including where my name has been used in a comment or child issue?

Also how do I create/pull across this list into confluence?

Appreciate any help 

With thanks

Amanda

[Walter Buggenhout · Accepted solution]

Hi @Amanda Britton and welcome to the Community!

First and foremost: no worries about the learning curve; we've all been there and it's not something that is just Jira - stepping out of our comfort zone and learning new things is what makes us better / stronger after all 😉

Diving into your question - I would first of all treat your assigned and mentioned parts of the question as separate queries. When you are assigned to an issue, that means you are the person responsible to get the work done. When someone mentions you, that may be because someone wants your input, but it could also be purely informative. I always recommend not to use mentions as a substitution for assigning work to someone.

You can pull a list of issues assigned to you like this:

assignee = currentUser() AND resolution = unresolved

The currentUser() part makes the search dynamic; it will work for other people as well as it will be replaced in the search with the user currently logged into Jira. The resolution part will restrict your search to only open issues, which usually is what your interested in.

While I find different opinions about the mentions, I successfully tested this JQL filter to find issues where I am mentioned in a comment:

comment ~ currentUser()

To get these lists in a Confluence page, add a Jira issues macro there. If you type / (slash), Confluence will let you search for available things you can insert into your page. Type Jira and you should be able to find the appropriate macro. You will be able to add the filters above to perform the search.

Hope this helps!

[Marco Brundel · Accepted solution]

Hi @Amanda Britton ,

Welcome on the Atlassian Community.

You can use the following JQL to find issues where your name has been used in a comment:

comment ~ currentUser()

Or

text ~ currentUser().

See also this question on the community. 

And on a confluence page you can add a Jira Macro with a JQL.

regards, Marco

[Amanda Britton]

Thank you - can I ask you to step back....where would I use the JQL?

[Marco Brundel]

Hi @Amanda Britton ,

In Filters->View all issues and choose 'switch to JQL' 

xxx.atlassian.net/issues/?jql= 

Regards, Marco

[Marco Brundel]

Hi,

If you want to learn more about JQL see this free training.

[Amanda Britton]

Wonderful thank you muchly.

Which I then seem to run into another problem....my filter's don't seem to work

I clicked on the view all issues, and nothing comes up. I think from memory it is the way I have set it up, and my workaround will be to use labels. Does this sound doable?

[Valeriia_Havrylenko_SaaSJet]

Hi  @Amanda Britton 

Unfortunately, Jira's built-in filters and JQL do not support searching for mentions directly within comments or issue descriptions.

However, there’s a solution that can help you manage this more effectively: the Mentions Dashboard for Jira add-on. With this tool, you can easily track mentions in tasks and comments, specifically for the assignees you're interested in.

1. Automatic Mention Tracking: The app automatically collects all mentions (whether in comments or descriptions) across issues, so you don't need to manually search for them.

2. Customizable Filters: You can filter mentions by person mentioned, making it easy to focus on the most relevant communication.

3. Centralized View: With everything organized in a single dashboard, you can track all the places you or your team members are mentioned without missing a single notification.

This could save you tons of time and ensure that no important mentions slip through the cracks. You can learn more about it and give it a try here: Mentions Dashboard for Jira.
App developed by my team.

I hope you find this helpful 🚀