Created vs Resolved is showing blank screen when i am selecting the weekly/monthly/yearly progress?

Hi, I have a created v/s resolved plugin that displays total ticket but it is showing blank when i am selecting the period as weekly/monthly/yearly?

How to fix this?image.png

1 answer

0 votes

Hi Digvijay,

  • Does this happen to any other gadgets?
  • Are you using a proxy?
  • If you enable Developer tools and look at the console do you see an error similar to the following:
    • SS2015.png

If you are using Nginx as a proxy take a look at the following article titled Using JIRA with Nginx and SSL dashboard gadgets are empty:

The JIRA gadgets need the setting X-Frame-Options to be set to ALLOW in the proxy configuration in order to display the information on the gadgets.

add_header X-Frame-Options ALLOW

Another article that may provide some clues is Dashboard gadgets showing blank when subscribing to another JIRA instance's gadgets:

If your JIRA is running with SSL and add other JIRA instance gadgets via 'Add Gadgets' > 'Gadget Subscriptions' > 'Add Subscription'. But, you see the gadget showing empty data.

Browser has some feature blocking un-trusted content or page. 

Hopefully this provides some clues and resolves the issue.  If not, please provide a screenshot of the errors from the development panel and any relevant log snippets.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,870 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot