I've been using the Created vs. Resolved Chart for a few weeks now as part of reporting and analysing trend for bugs raised and resolved with a 3rd party developer.
I have added the ''Display the Trend of Unresolved issues'' into this however it is showing a trend into negative numbers.
Before I share this with Key Stakeholders, I need to understand why I am seeing these?
Can anyone help?
I believe that you are seeing negative because the team is resolving more than is being created during a time period. I "think" this line is plotted based upon
unresolved - resolved = y-axis for a time period
so if during the time period 5 are created and 10 are resolved then y-axis is -5.
this hypothesis/understanding could use some vetting using your real world data. LMK.
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