I have a workflow and for simplicity, lets says that it looks like this:
Open -> In Progress -> Tested -> Closed
Sometimes we need help from hosting company. So I created a subtask issue type = hosting.
I want to set it so that , if I create a new subtask with issue type = hosting, it will bypass the "Open" status and go straight to "In Progress" or "Tested" so we don't have to push the new subtask through a couple of transitions to get it where we want it to be in the workflow.
Is this possible and can you provide instructions? Thanks
Yes, you can do this.
I would:
Thanks for your help guys. Seems like this is the main way to do it (copy workflow, create new starting point based on issue type). Thanks
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HI Matthew
What you need to do is create your simplified workflow, then configure in your workflow scheme that if sub-task is raised then the simplified workflow gets activated.
Here is the link on how this is done
https://confluence.atlassian.com/display/JIRA/Configuring+workflow+schemes
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I don't think this is right - first, to use Simplified workflow, you need to have the Agile plugin, and second, the simplified workflow still creates issues in the same initial status.
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@Nic: My bad. I did not mean greenhopper simplified workflow. What i meant was to have two workflows and select the one you want based on issue type.
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