We have setup 2 Jira Installations, one Jira Service Desk on Host A and Jira Software on Host B. Both applications are linked bidirectional to each other. We are able to link an issue in Jira Service Desk to an existing ticket in Jira Software. The status of the linked issue is also updated, so i think the application link is configured in the right way.
Creating a Link:
But when we want to create a linked issue in Jira Software we are not able to choose the Jira Software project. Only the Jira Service Desk project could be choosen to create an issue.
Create a linked Issue:
What have we to configure to get this function work?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs