Hello, guys and girls!
I know about fuctional in JIRA: create issue by e-mail: https://confluence.atlassian.com/adminjiraserver071/creating-issues-and-comments-from-email-802592933.html
But! How to in e-mail set an e-mail parameters? Priority, attachments, etc? How to sort mails for project? Ex. [Test Project] in only for Test Project. And without [project_name] are igonered?
The standard mail handlers shipped with JIRA only handle a few fields. They will take the summary from the email title, description from the body, some limited priority information, attachments and users and create an issue in the project you have configured them for.
They do not handle multiple projects or other fields.
You will need to find or write email handlers that can do more clever parsing than the standard ones. I usually reach for JEMH for this sort of thing, although you might find others in the marketplace.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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