Create issue with status, label and fixVersoin validation errors.

Working on Jira integratoin with REST Api, i am finding that I am unable to create a an issue.

When i post the following JSON :

{"fields":{"summary":"TestRelease","description":"||Col1|col2||\r\n|1|2|","issuetype":{"self":null,"id":"3","name":null,"description":null,"iconUrl":null,"subtast":false},"status":null,"priority":null,"labels":[],"project":{"id":"10106","key":null},"components":null,"fixVersions":null}}

I get the following error message back from our system:

{"errorMessages":[],"errors":{"status":"Field 'status' cannot be set. It is not on the appropriate screen, or unknown.","labels":"Field 'labels' cannot be set. It is not on the appropriate screen, or unknown.","fixVersions":"Field 'fixVersions' cannot be set. It is not on the appropriate screen, or unknown."}}

This issue still remains even if i remove the null elements from the JSON. Many of similar questions on this site pointed to premissions issues, however the user that is authenticating against the rest service has full administrative rights to the project.

Any suggestions on what could be causing the REST service to deny my issue requets?

1 answer

0 vote

Hello Sergei,

The error displayed suggests that the fields are not in the screen. If you manually go in JIRA's UI and hit the create issue button, do you see the fields in the "Create issue" screen? If not, you must add them there.

Please take a look at our documentation with an example of a create issue rest call:

https://developer.atlassian.com/display/JIRADEV/JIRA+REST+API+Example+-+Create+Issue

I hope this helps!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,296 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot