Create issue with component,user and time estimate in one step

I'm just trying the trial to see if we're interested in using JIRA as a project tracker. I'm probably doing something wrong. When I create a new issue, I get a form which allows me to pick the project, type, summary, priority, description and attachments. I end up going back and editing the same issue to add the component, initial time estimate and assign a person (which could have come with the component?)

If I'm looking at a project, what's the right way to create an issue for a specific component and add a time estimate all in one step. Or is it intentionally two steps because usually you list tasks and then get initial estimates later? These projects happen to already be past that step, where we've done initial estimates for all tasks.

2 answers

1 accepted

1 vote

It sounds like one of your admins has removed component, estimate and assignee from the "issue create" screen.  Or, possibly, you've disabled them - when you open up the create screen, check the "configure fields" at the top right and make sure they're ticked.  (Also the "where's my field" option in there might help you identify exactly where they are)

So far I'm the only user in my instance and I'm pretty sure I didn't edit any of the screens. I just created a 7 day trial, selected a "Project Management" project, and the create issue only had the fields mentioned the first time I created an issue.

 

I was able to go the the create issue screen and add the fields. I just found it strange that they existed in the edit screen but not the create screen. If I did make a change, I have no idea how, as until I posted this I'd only spent time so far on the create /edit projects, issues and components screens. 

Ahh, the "project management" project template is the problem then. Its default "create" screen doesn't have the fields you were missing. So I wasn't far off, I'd just accused the wrong people of removing the fields! Like you, I find that very odd, as I think the defaults should be kept simple and intuitive for new users, and not do things like "hide field until..."

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

136 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you