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Create Jira Issues with a CSV Import that references Asset Objects

Edited

I want to run a CSV Import to create Jira Issues. One field is linked to reference existing Jira Assets.

Question is - how can I create such  a CSV import file? It is only about how to provide a reference to an Jira Asset. The general setup of a CSV file is not a problem.

Which value goes in the Jira Asset field?

I created a Jira Issue with an Asset Object in it.  When I export the Jira Issue, I see a value like this in the Asset field : 67927907-xxx:467

1) I do not know that kind of value that is, and how/where to get it.

2) I tried to provide the Asset key value (e.g. RI-423) in the CSV which did not work

Does anybody know how I create such a CSV file?

1 answer

1 accepted

1 vote
Answer accepted
Manon Soubies-Camy _Modus Create_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 03, 2023

Hi @Bernd Anderer,

You can see here how to import Assets fields through CSV import: How to bulk update Assets Object custom fields via External System Import.

The export of a Jira issue gives you two things for the Assets field: workspace id and object id. In the example you mentioned:

  • 67927907-xxx would be your workspace id (I edited it because I think it's best to not publicly share your workspace id)
  • 467 your object id

If you want to import an issue with link to Asset object RI-423, it should work by providing the following in your CSV file:

67927907-xxx:423

Hope this helps,

- Manon

Hi Manon,

thank you for your feedback - I'll go ahead and try that, sounds very promising :-)

Two more questions....

1. What exactly is a Workspace ID? 

2.  Where did you get such in depth information, I did not see that on Atlassian's website 😉 

regards,

Bernd

Manon Soubies-Camy _Modus Create_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 03, 2023

I went ahead and edited your initial post to remove your workspace id :)

  1. Your workspace id helps identify your individual instance of Assets. It is mostly needed when working with APIs (more details here).
  2. I've been working with Jira for a while now, I know what to search for to find the right documentation 😄

Let me know how it works!

👍

It did work. Very cool :-) 

Manon Soubies-Camy _Modus Create_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 03, 2023

Glad it helped!

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