Manager wants to count the number of sub-tasks within each JIRA within a report or JQL. How is that best done?
There are issues recorded, example: DFX-123 is one task. There are daily data fixes until the issue is resolved, so sub-tasks are recorded under DFX-123 as: DFX-124 where 23 records were updated, DFX-125 where 45 records were updated the following day, DFX-126 where 10 records were updated the day after, etc.
The same would follow for similar issues: DFX-456, DFX-567, etc.
What is the best way to generate a report where, by issue, you can see what is affecting the most records and prioritize by such?
You can't do this out of the box. Maybe using a reporting add-on like https://marketplace.atlassian.com/plugins/com.eazybi.jira.plugins.eazybi-JIRA ? Or you could write your own custom SQL queries to pull this data from the DB.
You would need to pull issues from the jiraissue table. Then link children to parents using the jira_subtask_link link type from the issuelink table. Then combine this with the customfield and customfieldvalue tables to count the number of records being updated. The reporting add-on is very complex, and powerful, and may be able to do this kind of number crunching for you without writing SQL, though I have never used it and can't be sure.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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