Is there a way to count the number of times a ticket is re-assigned within a specific time frame.
We are trying to find how many times a ticket is re-assigned within the first 48 hours after creation. The JQL function Changed During - assignee changed DURING (-2d, -1d) - will tell me if it has been changed, but does not tell me how many times it was changed. I am specifically trying to find tickets that were re-assigned more than 3 times within the first 48 hours of creation.
Yes there is a way but it's not out of the box, so you need to do extra effort to accomplish this. Manually (without any paid plugin)
There maybe plugins that do this, try searching the marketplace
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs