Count issues transitiong my queue

[ioana pacurar]

I want to showcase how many items reach my teams queue but do not actually belong there and I send them to another team. 

The workflow is that my team receives issues from a Support team; we analyse them and resolve or send them to other teams to resolve. 

I want to be able to finally count how many just passed my team but were resolved by others.

I tried to use Asignee WAS IN [assignee group MY TEAM] but I cannot obtain any results.

I read solutions implemented by others saying that  they implemented a counter to oversee how many teams queues were assigned before reachig a resolved state, but its not doable for me right now. 

[John Funk]

Hi Ioana - Welcome to the Atlassian Community!

How do you actually "pass" them to others? Is it simply a change in Status? Do you do a Move function? 

[Fazila Ashraf]

Hi @ioana pacurar 

Welcome to community! 

If there is a particular status that marks entry to your team, then you can query them like below 

status changed to "Entry status" after startOfMonth() and assignee is not memberOf("my team group")