The goal is to count how many components are in scope now (type = bug AND status != closed) in numbers and reflect it on dashboard. But the problem is that there are several components (ex. IT-System, Lead, Cluster).
Would appreciate your help!
If I understand your question correctly its about viewing the count for bugs for each component.
You can try this :
Step 1 : Create a filter for the desired Issue type(like the one in your question - type = bug AND status != closed )
Step 2 : Create a Dashboard and add the widget like a Pie chart.
Step 3 : Choose the Static type as "Component".
The Pie chart will give you the count of each component.
David from ALM Works here. It looks like you are using our product Structure - Flexible Portfolio & Project Management for Jira.
Were you and @Jaikish Pai able to find a solution?
It sounds like you are trying to get a count of all the Open bugs (or other issues) that have an "IT Systems" component.
If this is the case, we can most likely solve your goal with a Formula, that is if you have not already found a solution.
Looking forward to your response.
Unfortunately, we did not find a solution!
Each issue has component "IT-systems", so we do not have to filter by components, we need to count components themselves.
You mentioned using formulas. It can be the solution. But firstly, I have no idea how to write down formula "count IT-Systems if status != closed". Secondly, there should be some specific gadget that can reflect these numbers when the condition is satisfied.
If you have any clue how to solve it, please let me know!
Well, you first you have to create a filter and use it in the configuration of pie chart. Make sure that your filter contains only bugs that are open. After that you will see the distribution of open bugs per component AND total number of open bugs for all possible components.
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