• Community
  • Products
  • Jira
  • Questions
  • Could not load custom field type plugin with key 'com.pyxis.greenhopper.jira:gh-sprint'. Is the plugin present and enabled?

Could not load custom field type plugin with key 'com.pyxis.greenhopper.jira:gh-sprint'. Is the plugin present and enabled?

How to get rid of this error? I tried to install and uninstall greeenhooper but without success.

2 answers

1 accepted

Accepted Answer
0 votes

The correct solution is to install Greenhopper, no need to activate, go to custom fields, remove Sprint and uninstall greenhopper.

Fields are locked in JIRA Agile.

0 votes

Check the versions of GH you are installing match the Jira. And that it supports the sprint type field!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

27,214 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you