Copy worklog to custom field



I am trying to copy logged work to specific customfield using Script listener with event "Issue Commented"

Here is my code

import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.comments.CommentManager
def customFieldManager = ComponentAccessor.getCustomFieldManager()
MutableIssue issueToUpdate = (MutableIssue) event.issue;
def timeWorked = issueToUpdate.getTimeSpent();
def cf = customFieldManager.getCustomFieldObjects(issueToUpdate).find { == 'customfieldName'};
issueToUpdate.setCustomFieldValue(cf, timeWorked)


After comenting issue I see that listener was executed, however custom field value was not changed.

(the same problem is here: )


Could you help me understand what is wrong? Is "setCustomFieldValue" correct function to update fields?


Thank you in advance,


2 answers

1 accepted

Instead of:

def cf = customFieldManager.getCustomFieldObjects(issueToUpdate).find { == 'customfieldName'};
issueToUpdate.setCustomFieldValue(cf, timeWorked)


IssueManager issueManager = ComponentManager.getInstance().getIssueManager();
def cf = customFieldManager.getCustomFieldObjectByName('customfieldName');
issueToUpdate.setCustomFieldValue(cf, timeWorked);
issueManager.updateIssue(event.getUser(), issueToUpdate, EventDispatchOption.ISSUE_UPDATED, false);

Hello Jeremy, Thanos


Thank you advises.

Example from Thanos with "cf.updateValue(...)" works, but it doesn't fire update event, so I assume I need to use example with "issueManager.updateIssue(...)" function.

Unfortunately I am not able to put updateIssue method

How can I do it?


1) These examples returns error: "cannot find matching method getIssueManager"

IssueManager issueManager = ComponentManager.getInstance().getIssueManager();


def componentManager = ComponentManager.getInstance()
IssueManager issueManager = componentManager.getIssueManager()


2) This example returns error: "cannot find matching method updateIssue"

IssueManager issueManager = ComponentAccessor.getIssueManager();
issueManager.updateIssue(event.getUser(), issueToUpdate, EventDispatchOption.ISSUE_UPDATED, false);




What version of JIRA?

version 7.0.10

That "updateIssue" should work in JIRA 7, according to the javadoc; however, in hindsight, you also have to import "com.atlassian.jira.event.type.EventDispatchOption" so you can reference ISSUE_UPDATED.

Hello Jeremy,


thank you, now it works

Hi Fjodors,

Assuming that your field is a text field, try update the value like this 

def timeWorked = issueToUpdate.getTimeSpent().toString()
def changeHolder = new DefaultIssueChangeHolder()
cf.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(cf), timeWorked),changeHolder)

Please let me know if you use a different type of custom field. Also it would be useful to know JIRA and SR versions.

Kind regards

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,296 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot