Copy/paste text between issues doesn't work

[Roman Nahornyi]

This is the most terrible issue in Jira, that does not allow to work me normally for years, always losing the data between copy-paste.

Experienced both with Ubuntu (16-22) and Windows (7-10), chrome browser

[Tobias Krönke]

Still an issue with Ubuntu 22.4 and Chrome 111 :(

[Elias Koller]

Same Issue on Firefox and Ubuntu 20.04 on Xorg

[Deleted user]

Same problem here ubuntu 20.4 on chrome. I can't believe a simple copy and paste is not working. It's totally frustating!!!!

[Xavier Roche]

Same with Chrome 98.0.4758.102 on Ubuntu 20 but the issue randomly kicks-in.

A workaround on my side is to reload the page (F5) and then Control-C works again.

[Nadia Diachok]

Any solution known for that issue yet? Experiencing it now on Windowns on Chrome 98.0.4758.102. Problems both with ctrl+c and ctrl+v, and mouse right click copying. Looks like it's just not getting to the buffer at all :(

[Nathan Phillips]

Please see my most recent post on this thread. :) 

[Regneel Prahalad]

@Nathan Phillips that's not an acceptable solution. Please do your job and fix it so we don't have to apply an invasive workaround that injects JavaScript and could be a security risk 

[Steven Malin]

Same here, I'm on Kubuntu 18.04.6 LTS, chrome version 96.0.4664.110. If I restart chrome, copy/paste works once, then it breaks.  I've tried clearing all site data & cookies, copy/paste works once, then breaks.

[Steven Malin]

Updated to Kubuntu 22.04 LTS.  Copy/paste doesn't work AT ALL now in Chrome.  Tried restarting chrome and restarting the PC, no luck.

[Benjamin]

Hi @Владимир Савостин ,

I was able to copy and paste to another issue description without issue on cloud. Granted I'm using Mac but it should be the same result if you are using windows. If you highlight the text and right click to copy and paste, does that work?

-Ben

[Vilmar Rodrigues Martins]

For me, using Fedora 35 and Chrome 97, copying and pasting with right-click doesn't work either.

[Kym Ramos]

November 2024 and still experiencing this.

Out of curiosity, I opened the issue in a new tab instead of the default pop-up when you click on the issue ID and the basic copy-pasting using CTRL+C / CTRL+V worked.

I hope this helps!

[Roman Kuhta]

Still can be reproduced. 12.04.2024

• Chrome Version 120.0.6099.216 (Official Build) (64-bit)
• Ubuntu 23.04

[Ronan SALMON]

Ubuntu 22.xx, Chrome 122.xxx, Year 2024:  Copy/paste is still not working !!!

Is this a feature ?

[Steven Malin]

I haven't had issues with this for a couple months but it has hit me multiple times today.  This is comically bad.

[Zeno]

This isn't specific to linux btw. 

it happens on Chrome with Windows 11 too. 

[F. Martins]

I have the exactly same behaviors on Linux (Debian  12 and Google Chrome v119.0.6045.105) and new Jira. That's so annoying.

[Fabian Erni]

Still broken on Ubuntu 22.04 on Chrome 118 as of today.

Problem seems to affect several Linux distributions when using Chrome.

[Sanjog Sigdel]

2023: I find this issue with copy pasting in my Jira Cloud from both Firefox and Chromium browser. I need to either reload the page or sometimes duplicate the tab and sometimes close the browser to paste the content.

[Nick]

Still happens.

• Chrome: Version 114.0.5735.106 (Official Build) (64-bit)
• Distro: Ubuntu 22.04.2 LTS (jammy) 

[Matt]

Nearing the 12 month anniversary of my last post, several OS major upgrades and major browser versions later.

Copy and paste are still intermittently broken, only in Jira (more than 50% of the time it is broken).

My workflow includes constant frustration when copy and paste stops working and hitting refresh (F5) on the page, necessary several times during any action.

This is without any doubt a Jira custom event handler defect, and it has existed for years.

Has a bug been filed about this?

[Nathan Phillips]

Hello Everyone,

I wanted to update this thread as I recently came across a workaround provided by another Jira Cloud User who was experiencing this same issues with Ubuntu and Chrome:

Workaround:

Triggering an alert before opening the new tab with the middle mouse button solved the problem.

I used Chrome Extension JavaScript Injector v1.0.4, with this configuration:

url to inject:
https://

{my-server}

.atlassian.net/browse/*

code:

document.addEventListener("mouseup", (event) => {
  if (event.button == 1) {
    alert('Feche esta modal para abrir sua nova aba')
  }
});

[Renato Guardiola]

April 18th, 2023 and it's still happening.

• OS: Ubuntu 22.04.2 LTS
• Display: Wayland
• Browser: Chrome 112.0.5615.121

[Raphael Pinheiro]

For some crazy reason, turning on dark mode made that work.

Personal Preferences > Jira Labs > Dark Mode > On

EDIT: Turns out the workaround is to reload the page.

[Francesco Salvi]

Just tested, and I still reproduce the issue.
Thank you still for letting me know about an official dark theme, so now hopefully I'll save some cpu/gpu cycles not running Dark Reader extension on jira 🙄

[Raphael Pinheiro]

Hmm. I noticed that after some time the copy/paste stopped working again. I refresh the page (ctrl+r to be precise) and it worked again. Can you test that on your side?

[Francesco Salvi]

yeah reloading the tab/tabs (often I am copying/pasting across tabs) is my "current" (since Dec 2021)  workaround

[Artyom Jaksov]

As of 2023, still broken.

[Misael Zurdo]

I have the same problem in Linux MInt with Chrome

[Ubiratan Barros Hilário]

The same for me!!

@atlassiahn 

Chrome version: Versão 108.0.5359.124 (Versão oficial) 64 bits
Ubuntu: Ubuntu 22.04.1 LTS / 64 bits

Gnome Version: 42.5

[Lucas Marques Rosa]

Same issue still happens to this day. Copy and paste from any issue using Ubuntu 22 and Chrome latest. How can no one from atlassian answer this post?

[Christian Neise]

Same here - please fix.