Copy field when moving an issue

I have a custom field called "Request Description" that has some simple wiki markup within it as a default value.

As a post function when creating the issue, the contents of "Request Description" are copied to the Description field. This is then shown and used everywhere instead of the Request Description field.

It is my way of having a default value for Description for a specific project.

This works fine, however what I need is when an issue from another project (it also has the Request Description field) is moved to this project, I need the Request Description copied to Description.

I thought moving the issue may trigger the create issue transition, however it doesn't.

Anybody have any thoughts how I can get the value copied when an issue is moved?

1 answer

Hi Steve,

I agree with your approach for description deafult value. There's a System Event (Issue Moved) that could help you in order to copy Request Description field into Description when you move an issue.

Did u try to develop a custom listener that manage description when the EventType.ISSUE_MOVED_ID is raised by system. It could help you.

Best Regards,


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,864 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot