Copy data from issue to linked issue

[Admin key4]

Hello

In a Service Desk project, when i create a linked issue, the new issue is filled with the summary, description and files (optionnal) from the original issue, without automation.

Is it possible to have the same thing from a Software project?

Thank you

[sanam malleswari · Accepted solution]

Hi @Admin key4 ,

In a Software project, this automatic copying of information original issue to linked issue doesn't happen by default. You need to set it up manually if you want the same behavior. 

• Use Automation:

  • Set up a rule to copy the summary, description, and other fields when a linked issue is created.
  • Jira can copy the text fields (like summary and description) easily, but attachments might need a third-party app.

• Add-ons:

  • You can use add-ons like Issue Templates for Jira to copy everything, including attachments.

• Custom Scripting (Advanced):

  • Use tools like ScriptRunner to automate copying all fields, including attachments.

[Clara Belin-Brosseau_Elements]

Hello @Admin key4

If you’re looking for a way to clone issue fields in Jira Software, I can suggest trying our app Elements Copy & Sync. It allows you to clone and sync a full hierarchy of issues with all their content (summary, description, custom fields, comments, attachments, etc).

The source and cloned issue will then be linked together.

Don't hesitate to check the documentation, it’s really quick and easy to set up.

The app is for free during 30 days (and it stays free under 10 users).

[Luka Hummel - codefortynine]

Hello @Admin key4

To copy data such as the summary, description, and attachments from one issue to a linked issue in Jira Software, you can use our app Deep Clone for Jira.

Deep Clone allows you to create clones with all relevant data, including comments and attachments, and automatically link them to the original issue. It provides flexibility and ease of use without requiring complex setups like scripting or extensive automation.

[Prosper Agwegiokhe]

Hi @Admin key4,

Welcome to the Atlassian Community!

My name is Prosper, and I’m a support engineer at Appfire. I’m here to help.

If you’re open to plugin suggestions, I recommend trying our JIRA Misc Workflow Extensions for JIRA Cloud.

You can find detailed documentation here: How to copy issue fields via a workflow or automation.

If you have any further questions, feel free to reach out to our support team. We’d be happy to assist you!

Best regards,
Prosper

[Atlass Monster]

The the answer from the  Sanam is the right one. You can use Automation to perform such actions.

Other way not involving Automation can be just cloning the issue and it will have the "Clones" link, but you can edit that. It will have all description and attachments too.