Copy comment to linked issue

jun lee March 21, 2023

I added an automation rule, and it works. However when issues link relations have several steps, it doesn't work.

Issue A     comment

  ㄴ Issue B    copied comment    --> success

        ㄴ Issue C   not copied comment    --> failed

 

When copied comment to Issue B by an automation rule, it can't be a trigger. Audit log displays "No related issues could be found".

 

How can I fix it?

 

2023-03-22 08 45 28.jpg

1 answer

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Florian Bonniec
Community Leader
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March 21, 2023

Hi @jun lee 

 

You have to enable the automation to be triggered if triggered by automation, it's a checkbox to check in the automation detail where you set the owner and actor.

 

Be careful to make sure it will not loop.

 

Regards

jun lee March 21, 2023

hi @Florian Bonniec 

Thank you. It works.

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