Currently, the business owner has a series of parent issues that have large numbers of software defects logged as sub-tasks of these parent issues. Now that the software is out of development, they want these subtasks to follow the standard defect ticket flow. Is there any way to convert these sub-tasks to defects? Using the Move function only yields the option to change the sub-tasks to different types of sub-tasks. I can't actually make them independent parent tickets.
Thanks this works.
What is super confusing is that if you try to EDIT a Subtask, it says this (see screenshot) next to the Issue Type.
So you click on the "moving" link and then you can't move the issue to a different type, because it only allows you to move it to a different type of "sub-task" which makes no sense. Are there multiple types of sub-task? No, so it then says N/A next to that option.
I think this message should be removed. Like most of Jira, the Ux is all over the place and finding where you need to go to do certain tasks takes a lot of Googling and not user-discoverable at all.
Oh I agree, definitely. I was just saying that when you do have knowledge, you can see how Jira ended up doing it this way. But it's badly worded and presented to the users, forcing them to either learn the structure, or learn a clunky routine.
So I've figured out that it's missing on the New Jira Issue View. Discovered when she went to Personal Settings and toggled OFF the New Jira Issue View, the "Convert to Issue" shows up with the same menu as mine. @Nic Brough [Adaptavist] Thank you for the help, and apologies for the multiple threads.
The bulk migration can be done following the below steps:
1. Prepare the CSV with only issue with Key, Summary and Issuetype fields.
2. Import the issue using CSV import. Please refer to the below link if you are not across:
3. You have to check the 'Map field value' field in 'Map fields' screen for the 'issue type' field.
4. Map the subtasks to the parent issue types.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG