When I try to export from R4J to CSV, the result is a mess.
Some columns are merged
Additional blank rows are added
A row might contain a requirement ID, and other fields, but then content for that requirement appears in rows above... this is not consistent.
All I want is a table which shows per row:
Object ID
Object type
Object text (description)
And I want that all in one row, not randomly spread around preceding or subsequent rows.
Any ideas? I'm ready to give up.
Hello @Billy Christie ,
I´m Bernhard from Ease Solutions, the vendor of R4J - Requirements Management for Jira.
We would like to understand your problem with R4J and help you further, best is you contact us via our friendly service desk team.
I guess you are using the standard CSV export of Jira issues and its content. R4J has no influence on it´s behavior.
We suggest you two options within R4J to create exports:
Best Regards,
Bernhard from Ease Solutions
Right there is one of my biggest problems with R4J. Pretty much anything I need to do requires add ins... which I then need to identify, find, install (which I can't because I don't have admin rights), wait for my company IT to justify the download and install... then find out it doesn't actually do what I need, then start again.
In terms of exporting to CSV... if R4J has an option to export to CSV, I expect it to work. If this is part of JIRA and not R4J, why does it appear when I use R4J? I don't have time to try and figure out what is JIRA and what is R4J.
I'm using the cloud version but can't wait till 2024. I have deadlines to meet, and every time I need to try and go through this addin process it eats into my time.
So... to be honest... I'm fed up... I would rather migrate everything to DOORS and work there. At least it is stable, it has all the functions I need, it's easy to read and use, I have scripting capabilities.
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PS. Here's a good example. I wanted to capture content from Excel to create requirements, one per cell... should be easy.
There was no Import from CSV function.
After hunting through the internet, I happened across an article that says I need an add-in... OK... download... can't install due to admin rights.
So, I ask the IT department... a few days later... OK... can't install it because it needs VSTO runtime 4... so I follow the link... can't install that. Ask IT. A few days later... OK, sorry... can't install that.
So... days wasted... no progress.
DOORS does this natively... and this is just one example.
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What does "Accepted Answer" mean? That I agree for other users to see it? Yes.
Does it solve my problem? No.
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