Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Control chart calculations are incorrect

Hi all. I've got a problem with Jira calculating the control chart. My goal - find out the cycle time and have a breakdown for each status.

I've got three of them (To Do, Dev&QA, UAT) and see their sum to be ~12 days. Now, let's see each column meaning:

To Do ~ 8 days;
Dev&QA ~ 8 days

UAT ~ 0 days. 

Now, how 8+8+0 might be equal to 12?


I think the issue might be in calculations behind, as I've noticed, number of issues is changes a bit, when I vary status picking. So, since there are different number of issues in each status, summarising them all would not be valid. In this case, how can I find out the initial goal - track cycle time over time periods, with the breakdown for statuses? 




Screen Shot 2019-07-26 at 4.16.41 PM.pngScreen Shot 2019-07-26 at 4.21.01 PM.pngScreen Shot 2019-07-26 at 4.21.27 PM.pngScreen Shot 2019-07-26 at 4.27.30 PM.pngScreen Shot 2019-07-26 at 4.22.44 PM.png




1 answer

Hi @Roman Kovalevsky ,

You could try our app Great Gadgets for Jira Server or Great Gadgets for Jira Cloud.

One of the 10 dashboard gadgets included is the Control Chart gadget, which is based on a Jira filter and is fully customizable. 




Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you