I have jira running behind application loadbalancer with SSL termination on the load balancer in AWS. When I am trying to run directory sync and I am seeing failures. When I am checking catalina.out logs I am seeing:
"PKIX path building failed" and "unable to find valid certification path to requested target errors"
These are settings of my connector in server.xml:
Does anybody experience similar problem?
The most common cause for this kind of error is that the java trust store JIRA is using does not have the SSL certificate for the site/address it is trying to connect to. The KB
also explains this error and steps you can take to troubleshoot this.
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