We recently downloaded a trial version of an atlassian jira add-on named 'EA Connector for Jira' which is meant to connect Jira with Enterprise Architect desktop appilcation.
However, when we try to login to Jira Cloud from within EA using our Jira credentials, we get a message that the connection could not be established. The logs include the following error: 'The remote server returned an error: (401) Unauthorized.'
We tried logging in using both a username (full email) and a password, as well as a username (full email) and an api token combination but none of them worked.
The company selling the add-on cannot provide support at the moment, so we are stuck.
Has anyone used this add-on and managed to successfully log-in or have any idea about what the problem might be?
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