It's quite difficult to determine the cause of this problem without further information.
Can you please say:
1. Which JIRA version is in question?
2. Can you see some errors in JIRA logs?
3. Is the reverse proxy configured in your environment?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs