Configure sub-task to convert to standard issues

Question

When I try to bulk change my sub-tasks to a parent issue, the only issue types that are listed are other sub-tasks. The same occurs when I view an individual sub-task and try to change the type from the Issue View screen.

How can I configure my system (as an Admin) to allow me to convert sub-tasks to Parent issues, when the parent issue type doesn't even display in the "type" drop-down?

Please help.

Sarah Smith · Answer

So I checked, and I have full permissions in the system, so it was not a permission issue. However, you were right! I was trying to "Transition > Edit" the issue, when I should have used "Transition > Move." By using the latter I was successfully able to transition my sub-tasks to the Standards Issue Type (Task). Thanks!

Sarah Smith · Answer

Ok. I will look into my permissions. Thanks!

Nic Brough -Adaptavist- · Answer

The doc has a section "Editing a sub-task issue type", but you've already found what it says.

If it's not available on a sub-task, then there's a permission in the way, probably that you are not allowed to edit it.

Admin permissions have nothing to do with issue permissions.  I think you've already got "bulk edit", but I suspect you've tried "edit", but it's actually buried under "move", where it will let you select a project and issue type.