I've already configured email handlers for my project.
Is there a way to setup an "auto-reply" for emails received/processed by a mail handler?
Sample: When a customer sends a support request, I automatically open a new issue. The customer should get a email back, saying: "thank your, your ticket number is ABC-123"
Are your customers all JIRA account holders, if so, you could add them to watchers, and they'd get a standard issue created notification. If not, JEMH has support to notify such users of issue creation.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG