Here is my requirement: If a user sends an email, a ticket gets created by JEMH in a project. The ticket is unassigned.
The notification scheme is removed from the project and is handled in JEMH directly, otherwise two emails are sent. This is fine. But how can I configure JEMH, or CAN I configure JEMH to behave differently on create? Thoughts? Suggestions?
You can do this in the following ways:
I have created a custom field of type user picker. Because this didn't work I also created a text field
I added in a new Custom Field Default and populated it with the proper email address
I created a project mapping
I've tried variations and combinations of the above. None of them have given me the desired results, that is this particular user receiving a notification.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot