Hi. I seem to be missing configuration options. I just opened a free Cloud instance and set up a vanilla Kanban board. When I go to Board, three dots, configure board, I get this - one single option to change column and statuses: I was expecting other settings such as being able to define swimlanes. What have I done wrong? I also don't see a place to use filters on my board. Kind regards and thanks in advance Schalk

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Configuration options missing

Schalk Burger_fta96a

Hi.

I seem to be missing configuration options. I just opened a free Cloud instance and set up a vanilla Kanban board. When I go to Board, three dots, configure board, I get this - one single option to change column and statuses:

Screenshot 2021-05-31 at 19.48.09.png

I was expecting other settings such as being able to define swimlanes. What have I done wrong? I also don't see a place to use filters on my board.

Kind regards and thanks in advance

Schalk

Accepted answers

Chris Buzon_8wmgfq

You're using a Team-Managed project, so these are the options you are supposed to see.

There are fewer options for configuration on this sort of project (this is by design, it is not a bug), so you don't have the same level of customization as a Company-Managed project, which supports swimlanes based on a bunch of other data
You don't use filters to drive work on a team managed board, it's simply aware of the tickets in that project (only).

It sounds like you need a Company-Managed project/board.

All comments

Chris Buzon_8wmgfq

https://support.atlassian.com/jira-software-cloud/docs/work-in-jira-software-cloud-team-managed-projects/

Schalk Burger_fta96a

That is exactly it! I've learned so much and one of the things I've learned is that I'm a "Company-Managed" guy, as long as I'm the company :-)

Thanks for helping out a noob.

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