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Confiform - Action to create Jira ticket - Using #if #end

Context - On submit of Coniform, an automated Jira ticket is getting created.

In the confiform, I have a drop down field named 'ProductSelection'

What I am trying to achieve:

I am trying to assign a specific value to the 'labels field in Jira based on the below condition


If the ProductSelection.label = "Beacon"

then I have to assign a value to the 'labels' in Jira

Otherwise I will not pass any value for 'labels' field

Inside IFTTT, I used the below code


"labels" : ["[entry.ProductSelection.escapeJSON]"]


However it doesn't work. Not getting error also. It is not entering the If condition

What change is required here?


1 answer

1 accepted

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Answer accepted
Alex Medved _ConfiForms_
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Feb 17, 2023

Hi @G A  and welcome to this community

You cannot mix [entry.field_name] notations inside the Velocity templates conditions


If your ProductSelection field is just a dropdown then it should be as simple as checking label value

#if(${ProductSelection.label} == 'Beacon')

"labels" : ["[entry.ProductSelection.escapeJSON]"],



It worked perfectly. Thank you Alex.

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