Hi, i'm using webhooks to synchronize JIRA with a in-house project management software and the data synchronization is bi-directional. Therefore, I need to know when someone modifies something in JIRA to update our DB but also update JIRA when someone updates our DB. The problem comes when a webhook is triggered everytime I use the API to send the new issue data, my software gets called by the webhook with the data that I just sent, which creates useless network traffic and potentially more concurrent access problems. I'm looking for an elegant way to prevent my system of having to process a webhook request everytime I make modifications to JIRA using the API. (The same service is used to send requests to and handle webhooks from JIRA)
I think the only thing you could do is to edit your webhook processor script that's updating your in-house software to ignore updates triggered by the account you're using with the API. That's if this account isn't used for any other purpose. I couldn't think of a way that you could prevent the webhook from being triggered at all.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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