It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Como puedo agregar un Security Level si ya tengo todos los permisos necesarios y aun asi no me deja?

Beto I'm New Here Jan 13, 2020

Tengo un problema ya que necesio agregar un Nivel de seguridad a un schema de seguridad de issues, pero no puedo agregar mas, soy administrador y tengo los permisos para hacerlo pero ingreso a niveles de seguridad y no me deja agregar, hay algo mas que tenga que hacer?

1 answer

1 accepted

0 votes
Answer accepted

Hello @Beto

Welcome to Atlassian Community.

I understand that you are trying to set a new security level to your security level scheme, however, you are not being able to do it. Is that correct? 

Even logged as a site-admin, you can still be blocked from edit security levels by the project permissions. Please, check the following steps:

1 - Checkout if your site was moved to a free plan. If you change from a paid plan to Jira Software Free or Jira Core Free, project permissions, roles, and issue security schemes are locked in their current state and you'll need to upgrade to a Standard or Premium plan to change them, as mentioned in the documentation below:

Project permissions, roles, and issue-level security in Free plans 

2 - If you are trying to set a security level to an issue, navigate to the project related to the issue > Project Settings > Permissions > Make sure you have the Set issue security permission, as described in the documentation below:

Managing project permissions 

If both scenarios above are correctly set in your site, could you please provide us with a screenshot displaying what exactly is appearing to you when you try to create a new security level together with any error returned in the development tools of your browser?

Regards,

Petter Gonçalves - Atlassian Team

Beto I'm New Here Jan 15, 2020

Hi the problem is resolved, thanks for your help.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you