Commenting to non reportes of issues into a ticket

Hi,

I have recently changed my Jira’s permissions so only users who report issue have access to browse issue. This work’s a treat however I have one issue I am unable to resolve. I still want to bring people into the ticket when required by @commenting them. Is there a way to do this?

1 answer

Hello Keven,

I believe the best way you can do this is by adding AllWatchers permission in the browse permissions and in the comment permissions as well. Thus your issues will be visible not only for those who created them, but also for those you @mention in the issue, once they become watchers of an issue at the moment you mention them in it.

 

Hope this helps.

Regards,

Marlon.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,914 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot