Comment gets deleted when expanding issue

My user had spent several hours on a comment. They went to expand the issue (the double sided arrow icon in the top right) so that they could have more room to view the table they were creating.

JIRA warned them that doing so would cause them to leave the page and their comment would be lost. So they clicked cancel. It warned them again with the exact same message and they canceled again. But it proceeded to partially expand the page anyway. By partially, they mean it made it blank, but expanded. They went back to get to their comment. It was gone.



1 answer

0 vote
Brant Schroeder Community Champion Oct 11, 2017

I was able to validate the same behavior.  Looks like a bug in the software.  You should submit it to Atlassian.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

233 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you