Close an Issue, Open another?

Here is the use case:

We have a project that we use to stage issues, and once the issue transitions through the workflow, we would like to have some kind of Post Function to let the Assigned user know that the next step is to create an issue in another project. Is it possible to include something like this in the Workflow? Or any other thoughts on how you would do this?

Using JIRA 5.1


2 answers

1 accepted

0 votes
Dieter Community Champion Oct 11, 2012
You could send a custom email to the assignee using the script runner plugin. See how you can do that. The email might contain a link which on click opens the create issue page for the project in which the user should create an issue.

Is there enough information in the current issue or transition variables to create the new issue automatically? If so, you add a post function to do this using CLI Plugin for JIRA or similar methods discussed on answers.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,802 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot