Close an Issue, Open another?

Here is the use case:

We have a project that we use to stage issues, and once the issue transitions through the workflow, we would like to have some kind of Post Function to let the Assigned user know that the next step is to create an issue in another project. Is it possible to include something like this in the Workflow? Or any other thoughts on how you would do this?

Using JIRA 5.1

Thanks!

2 answers

1 accepted

You could send a custom email to the assignee using the script runner plugin. See https://studio.plugins.atlassian.com/wiki/display/GRV/Built-In+Scripts#Built-InScripts-SendCustomEmail how you can do that. The email might contain a link which on click opens the create issue page for the project in which the user should create an issue.

Is there enough information in the current issue or transition variables to create the new issue automatically? If so, you add a post function to do this using CLI Plugin for JIRA or similar methods discussed on answers.

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