Close an Issue, Open another?

Here is the use case:

We have a project that we use to stage issues, and once the issue transitions through the workflow, we would like to have some kind of Post Function to let the Assigned user know that the next step is to create an issue in another project. Is it possible to include something like this in the Workflow? Or any other thoughts on how you would do this?

Using JIRA 5.1


2 answers

1 accepted

0 votes
Accepted answer
You could send a custom email to the assignee using the script runner plugin. See how you can do that. The email might contain a link which on click opens the create issue page for the project in which the user should create an issue.

Is there enough information in the current issue or transition variables to create the new issue automatically? If so, you add a post function to do this using CLI Plugin for JIRA or similar methods discussed on answers.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Software

Implementing Jira in Small Business

Introduction This article will give insight on how a small software development department implemented Atlassian products to enhance and streamline the business process. The privately held company h...

305 views 2 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you