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Hi @Lloyd Francis,
Welcome to Atlassian Community!
It all depends on how your workflow is configured if you have a Closed status or another status that indicate that the task is done. In the issue view you should see different workflow status up on the right hand side that the task can move to. In Jira Cloud that is a dropdown, on Jira DC that should be buttons.
So it sounds like your workflow is requiring something to be entered or you need to be in the right group/role. If you can share your workflow it would be easier to tell what is going on.
Could you share your workflow chart and tell us what status the issue your are trying to close is in?
To see a Close workflow action, assuming your workflow has such an action, the action must be available to the current workflow status or defined as a shared action available from any status.
Can you close any issue? If you don’t have the close option it’s possible your permissions could be set to not close or resolve an issue.
Look at the permission scheme for the event Close Issue and see if your role has that permission. The other possible reason could be what the other mentioned. Is this task linked to another ticket?
To elaborate what @Mikael Sandberg referred to: A ticket can be closed if it reaches the following three status in the below workflow:-
So if you are mapping the ticket in some of the completed statuses of your workflow and in project columns mapping those tickets are mapped properly, your should be able to close the ticket.
Note: A ticket can only be deleted by an administrator.