Clone Operation using Jira Automation

Robert J Thielen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 17, 2024

Within a Jira Automation for Data Center when using the Clone Operation which fields are cloned by default? 

I observed that for Custom fields they do not clone by default unless they are specified in the Additional fields under more Options, however I wondered if anyone can confirm how we can tell which fields are cloned by default and which ones are not using Jira Clone issue operation. 

Is it as simple as Custom Fields are not cloned by default and all other Fields are cloned? 

2 answers

1 vote
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 17, 2024

Hi @Robert J Thielen -- Welcome to the Atlassian Community!

In the Jira Data Center documentation for the clone issue action, it states it tries to copy all fields it can, although it does not specify what "fields it can" means: https://confluence.atlassian.com/automation/jira-automation-actions-993924834.html#Jiraautomationactions-cloneissueCloneissue

As this feature appears to be implemented by application code to create the new issue and copy over fields, and not with any non-existent "Clone Issue" REST API, I suspect experimentation is required to confirm what can be copied.

Kind regards,
Bill

0 votes
Jim Knepley - ReleaseTEAM
Atlassian Partner
October 17, 2024

Welcome to the community, @Robert J Thielen 

You're correct, custom fields are not cloned by default.

From https://support.atlassian.com/jira-software-cloud/docs/clone-an-issue/

In the cloning process, some information from the original issue isn’t automatically cloned but can be included:

  • Attachments

  • Subtasks

  • Links

  • Custom fields (if they’re set up to be cloned).

Suggest an answer

Log in or Sign up to answer