ClassNotFoundException: com.atlassian.jira.logging.MultiTenantJiraHomeAppender

when I run the command "atlas-debug" to start the server ("FastDev Jira SDK") is giving the following error in the prompt:
log4j:ERROR Could not instantiate appender named "filelog".
log4j:ERROR Could not instantiate class [com.atlassian.jira.logging.MultiTenantJiraHomeAppender].
java.lang.ClassNotFoundException: com.atlassian.jira.logging.MultiTenantJiraHomeAppender

 

2 answers

1 accepted

Can you try to run the atlas-clean command https://developer.atlassian.com/display/DOCS/atlas-clean to clear the folders and then try again

I know this question is some years old, but in case, you also get the error and a clean does not help you:

It might be the case that you have an old log configuration for JIRA 5.x in your plugin which you should update and replace the MultiTenantJiraHomeAppender by the JiraHomeAppender.

This article states that for JIRA 5 the MultiTenantJiraHomeAppender had to be used, in JIRA 6 it is only the JiraHomeAppender.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,314 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot