i have 2 workflows one for epics and one for story, tasks and bugs. once a ticket is created as a story i cant change it to an epic or vice/versa. epics has a product management route while the rest have a development life cycle route.
i have tried to add a shared status(interchange) hoping that if i set it to that status i could switch ticket type. but this did not help.
is there a way i can achieve what i am trying?
In order to "change" the issueType , you have to move the issue from one type to another. And in the permission scheme of the project you should have the "move permission" - https://confluence.atlassian.com/jirasoftwarecloud/moving-an-issue-776997759.html
Thus, you don't need a shared workflow status, you can just move the story to the type epic and vice versa.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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