Changing the assignee of an issue does not auto-refresh in the Agile board

Jan Jost
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 15, 2023

Changing the Assignee in the Edit Screen/view of an Epic issue type ticket does not automatically refresh in the Agile board. The browser has to be manually refreshed to see the change reflected in the ticket. 

To reproduce:

The board: Kanban

Issue Type: Epic

1. Create a ticket with the Epic issue type- either select an assignee of]r leave for later

2. Edit the ticket- either add an assignee or change existing assignee

3. Close the Edit screen/view

The assigned icon on the ticket has not changed

4. Refresh the bowser window

Now the change is reflected in the ticket

 

2 answers

2 accepted

1 vote
Answer accepted
Jan Jost
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 18, 2023

it has been confirmed as a bug by Atlassian:

https://jira.atlassian.com/browse/JSWCLOUD-25921

0 votes
Answer accepted
Sanjog Sigdel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 15, 2023

Hello @Jan Jost 

Welcome to the community.

The auto update behavior is something the Jira cloud handles automatically. It is automatically updated for my whenever I make changes.

 

This is not something your jira administrator can configure from jira.

 

If you are not observing the automatic behavior, kindly create a support ticket at support.atlassian.com

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events