Changing the Issue Type of an Existing Issue

I'm trying to figure out how and when Jira allows users to change the "Issue Type" in the Edit screen of an existing issue - I'd like to avoid having to "move" the issue. From what I've discovered, if I want to switch from issue type A to issue type B, they both need to have the same field configuration AND workflow. For me, the issue types in question do have the same workflow, so that's all set. However, they do not have the same field configurations.

That said, the initial (before) issue type is very basic and only has Summary and Description fields, so I was hoping I could convert it into any other issue type which has those fields. Instead, I'm finding that I need to actually go through the process of moving the issue, rather than just editing the issue type field.

Is there anything I may be missing? Is there an easier way to achieve what I'm trying to do?

2 answers

1 vote

You have to have the SAME field configuration and workflows, then you can just change the issue type.

If there is the slightest difference, you can't edit and MUST move them.

The only way I'm aware of to change the issue type is to move the issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,098 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you