When you are on an issue that has a Status of "To Do", in a Workflow that allows all transitions to the status "To Do", you have a button to "transition the current issue to the 'To Do' status".
This triggers an activity on the issue with the text as
XXX made changes - 4 minutes ago
Status To Do [ 10000 ] To Do [ 10000 ]
This activity also triggers the email notification.
Why is it possible to transition an issue from a status to the same status? Is this not a bug?
No, it's called a global transition (marked as -->ALL in your workflow). Since it most probably triggers the Generic event in the workflow post-function you receive emails.
You are probably using a simplified workflow, designed for Agile boards. If you are on a board you can't transition issues to to same status they are in. To prevent this you could manually configura the transition (e.g. condition / not out of the box and you end up with a workflow that is NOT simplified anymore) or change the notification scheme .
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs