When you are on an issue that has a Status of "To Do", in a Workflow that allows all transitions to the status "To Do", you have a button to "transition the current issue to the 'To Do' status".
This triggers an activity on the issue with the text as
XXX made changes - 4 minutes ago
Status To Do [ 10000 ] To Do [ 10000 ]
This activity also triggers the email notification.
Why is it possible to transition an issue from a status to the same status? Is this not a bug?
No, it's called a global transition (marked as -->ALL in your workflow). Since it most probably triggers the Generic event in the workflow post-function you receive emails.
You are probably using a simplified workflow, designed for Agile boards. If you are on a board you can't transition issues to to same status they are in. To prevent this you could manually configura the transition (e.g. condition / not out of the box and you end up with a workflow that is NOT simplified anymore) or change the notification scheme .
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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