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Changing Service Limit on Loops

Edited

Hi,

 

I have automation rule that requires looping rule sometimes more than 10 times. I try to adjust the looping limit based on page https://confluence.atlassian.com/automation074/service-limits-1141481147.html, however. I make the request, i got 404 message as follows(see attachment)

 

I wonder if whether a)my URL  structured incorrectly that it gives 404 or it isn't enabled and b) is there a way to change the loop limit once for all to some of my situation

 

Thank you

 

 

2 answers

1 accepted

1 vote
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 14, 2023

Hello @Margots Kapacs 

The document you referenced applies only to self-hosted Jira. According to the tags on you post and the URL you showed in the image you posted you are using Jira Cloud, not self-hosted Jira.

This is the correct document for Jira Cloud Auotmation Service Limits:

https://support.atlassian.com/cloud-automation/docs/automation-service-limits/

The API referenced for Jira self-hosted for changing the limits is not available with Jira Cloud. The service limits for automation are not configurable for Jira Cloud.

Thank you. That is unfortunate 

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