At the moment we have our Jira server deployed with Internal hostname. (eg. https://jira.local.net) and all customers on internal network can access it.
What we want to do now is to open Jira so it is accessible from public Internet.
We will create a new external DNS record (eg. "jira.company.com") for this.
What I want to ask is if changing the BASE URL in admin area to new external DNS is all I need to do for the links to issues / resources on boards to be working for public internet.
I presume that when I change the base URL all links will be transformed....
I guess same process applies for Confluence server?
Thank you for you input!
Hi @Jan_Treger ,
if you want your Jira Service Desk instance to be accessible from the internet, you will indeed have to change its Base URL to a DNS that is accessible from the internet.
Doing so will change all the internal links from jira.local.net to jira.mycompany.com for example.
Same thing applies to Confluence !
Let me know if you have any questions,
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