Change number of Issue Key

[Davi Germano Amorim]

Hi, I would like to know, how can I change the start number of a issue key on project.

Every issue created, receive this key tag and a number, like the image below.

Since we use this number to identify our leads, and we are migrating from another software, I need to change the start number to something like 2060, and then it will be created in order to continue.

[Trudy Claspill]

Hello @Davi Germano Amorim 

Welcome to the Atlassian community.

@Jovin 's suggestion is not the only way to force a project to skip forward to a new sequence number.

Create a CSV file similar to the following:

IssueKey,IssueType,Summary
ABC-2060,Story,Ignore this issue

In the above

• replace ABC with the project key for the destination project.
• Replace Story with an issue type that is valid for your project.
• You will have to include data for any other field that you have as Required during issue creation for that issue type in that project.

Then click on the gear/cog icon near your avatar in the upper right and select System

In the new navigation panel on the left find and click on External system import

In the screen on the right click on Switch to the old experience

This will allow you to import data from a CSV file to an existing project.

Select the CSV file you made and click Next.

Select the desired destination project and click Next.

In the field mapping, map the IssueKey field from the CSV to the Issue Key field. In my example, in the CSV file I called the field ID.

Map the other fields, click Next, and proceed with the import.

This will create a new issue in the destination project with the key you specified; ABC-2060.

The next issue created will be ABC-2061.

This method should only be used to jump the sequence number forward. Make sure that you pick a number that is larger than any number previously used in the project.

Consider that while your current largest number may appear to be 100 (for example), there could've been an issue ABC-101 that got moved to another project. The key "ABC-101" will be remembered by Jira so that anybody using it gets automatically redirected to the issue in its new location. So you might want to do some double checking by trying to search for issues with a key value larger than any you current see in the project.

[Jovin]

@Trudy Claspill I didn't know that one! Learning more every day. Thanks for clarifying this one!

@Davi Germano Amorim I'd accept this answer over mine if it solves it for you 🙂

[Jovin]

Hey @Davi Germano Amorim 

In cloud the only way to do this would be to create 2059 issues, then when you import your new issues it will start from 2060.

You could do this by importing 2059 "dummy" issues from a CSV and then deleting them all.